Terms and Conditions

Effective Date:1/9/2025

Welcome to Twin Oaks Crafts! These Terms and Conditions govern your use of our website, products, and services, including fabrics, notions, classes, and machine repairs. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. General Information
   1. Twin Oaks Crafts is a family-owned business providing quilting supplies, educational classes, and sewing machine repair services.
   2. These Terms and Conditions apply to all users of our website and customers who purchase our products or services.
2. Products and Services
   1. Fabric, Notions, and Tools
      1. All items are sold subject to availability. While we strive to keep our inventory updated, availability is not guaranteed.
      2. Colors of fabrics may vary slightly due to differences in monitor settings.
   2. Classes
      1. Class registrations are confirmed upon payment.
      2. Cancellations made at least 5 days before the class date will receive a full refund. Cancellations made less than 5 days before the class are non-refundable.
      3. We reserve the right to reschedule or cancel classes due to unforeseen circumstances. In such cases, participants will receive a full refund.
   3. Machine Repairs
      1. Customers must provide a detailed description of the issue when submitting a machine for repair.
      2. Repair timelines are estimates and may vary based on parts availability and the complexity of the repair.
      3. We are not responsible for any pre-existing damage or defects.
3. Pricing and Payment
   1. Prices are listed in USD and are subject to change without notice.
   2. Payment is required at the time of purchase for products and services, unless otherwise agreed. We accept [list payment methods].
   3. Taxes and shipping fees (if applicable) will be added at checkout.
4. Shipping and Returns
   1. Shipping
      1. Orders are processed within 3 business days. Shipping times may vary depending on your location.
      2. We are not responsible for delays caused by carriers or customs.
   2. Returns
      1. Unused and unopened items may be returned within 30 days of receipt for a refund or exchange, excluding shipping costs.
      2. Custom-cut fabrics and clearance items are non-returnable.
5. Limitation of Liability
   1. Twin Oaks Crafts is not liable for any damages resulting from the use of our website, products, or services, including but not limited to:
      1. Errors or inaccuracies on the website
      2. Loss or damage to personal property during machine repair
      3. Cancellation or rescheduling of classes
   2. Our liability for any claim is limited to the purchase price of the item or service in question.
6. Privacy Policy
   1. We are committed to protecting your privacy. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.
7. Intellectual Property
   1. All content on our website, including images, logos, and text, is the property of Twin Oaks Crafts and may not be used without permission.
8. Governing Law
   1. These Terms and Conditions are governed by the laws of [Your State/Country]. Any disputes will be resolved exclusively in the courts of [Your State/Country].
9. Changes to Terms
   1. We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
    1. If you have any questions or concerns, please contact us at:

Email: twinoakscrafts20@gmail.com
Phone: 769-572-5253
Address: 745 HWY 49 S Richland, MS 39218

By using our website and services, you agree to these Terms and Conditions. Thank you for supporting our family-owned business!